HARMONIC LEAP
GENERAL TERMS & CONDITIONS
Including Retreats and the Six-Week Transformation Experience
Legal Proprietor: Maria Cristina Beima
Trading Name: Harmonic Leap
Legal Structure: Sole Proprietorship (Eenmanszaak)
Registered Address: Landmeter 29, 1566 MP Assendelft, The Netherlands
Chamber of Commerce (KVK): 81517858
Establishment Number: 000047802448
VAT Identification Number: NL003571484B92
Email: maria@harmonicleap.com
—
PART A — GENERAL TERMS & CONDITIONS
The provisions in Part A apply to all services covered by these Terms unless a service-specific provision or mandatory law takes precedence.
1. LEGAL ENTITY AND APPLICABILITY
1.1 Service Provider
These Terms & Conditions („Terms“) govern services provided by Maria Cristina Beima, trading as Harmonic Leap, a sole proprietorship registered in the Netherlands.
For these Terms, „Harmonic Leap,“ „we,“ „us,“ and „our“ refer to Maria Cristina Beima operating under the Harmonic Leap trade name.
1.2 Covered Services
These Terms apply to:
– Harmonic Leap one-day retreats.
– Harmonic Leap week-long retreats.
– The Harmonic Leap Six-Week Transformation Experience.
– Related activities, materials, and services expressly included in the purchased offering.
Ongoing paid membership subscriptions are not governed by this document.
1.3 Formation of Agreement
An agreement is formed when Harmonic Leap accepts a booking or enrollment in accordance with the relevant purchasing process.
Participants must receive or have a reasonable opportunity to review the applicable Terms before completing their purchase.
The agreement includes these Terms, the service description, the agreed payment arrangements, and any individually confirmed written conditions.
1.4 Consumers and Business Customers
Harmonic Leap serves both individual consumers and business customers.
Where a Participant is a consumer, mandatory consumer protection laws remain applicable.
Where a company purchases services on behalf of an individual, the identity of the contracting customer, payment obligations, and applicable protections will be determined from the booking arrangement and relevant law.
1.5 International Services
Harmonic Leap serves Participants internationally.
These Terms are governed by Dutch law, subject to mandatory consumer protections and other applicable laws that cannot be excluded by agreement.
—
2. NATURE AND PURPOSE OF SERVICES
2.1 Personal Development
Harmonic Leap provides educational, experiential, and personal development services.
Activities may involve coaching, meditation, breathwork, somatic practices, movement, group discussion, personal reflection, and exercises designed to support self-awareness and personal growth.
2.2 Personal Intentions
Participants may attend with intentions relating to:
– Physical or emotional well-being.
– Relationships and marriage.
– Career and professional development.
– Financial circumstances.
– Confidence and personal identity.
– Happiness, purpose, love, and inner peace.
– Behavioral changes.
– Spiritual and personal development.
2.3 No Guaranteed Outcomes
Harmonic Leap does not guarantee that participation will produce any specific personal, professional, financial, emotional, relationship, psychological, spiritual, or health-related result.
In particular, Harmonic Leap does not guarantee healing from illness, improvement of medical conditions, restoration of relationships, financial abundance, employment, or any particular personal transformation.
2.4 Service Obligations
While personal outcomes are not guaranteed, Harmonic Leap remains responsible for delivering the services agreed at enrollment with the care required by applicable law.
A Participant’s failure to achieve a personal intention does not, by itself, establish a right to a refund where the agreed services have been properly delivered.
This provision does not limit remedies for non-performance, misleading representations, negligence, or other legally actionable conduct.
—
3. HEALTH, MEDICAL CONDITIONS, AND PROFESSIONAL CARE
3.1 No Medical Treatment
Harmonic Leap’s services are intended for personal development, education, and experiential learning.
They are not medical treatment, psychotherapy, psychiatric care, rehabilitation, or a substitute for professional healthcare.
3.2 Medical Conditions
Harmonic Leap does not promise to diagnose, treat, cure, prevent, reverse, or eliminate any medical or psychological condition.
This includes, without limitation, cancer, chronic illness, physical injuries, chronic pain, burnout, anxiety, depression, trauma-related conditions, and other physical or mental health challenges.
3.3 Professional Healthcare
Participants should continue following advice from appropriately qualified healthcare professionals.
Participants must not discontinue, delay, replace, or modify prescribed medication, medical treatment, psychological care, or other healthcare based solely on content or experiences provided by Harmonic Leap.
3.4 Voluntary Participation
Participants may decline, pause, modify, or discontinue an activity when they consider it physically or emotionally unsuitable.
Participants are not required to disclose personal medical details to the wider group.
3.5 Medical Suitability
Harmonic Leap may request relevant safety information before activities involving physical exertion or potentially intensive experiences.
Where significant concerns arise, Harmonic Leap may recommend medical consultation, provide an alternative activity where reasonable, or restrict participation in a particular exercise for legitimate safety reasons.
Harmonic Leap does not undertake to diagnose medical conditions or independently certify medical fitness.
3.6 No Blame for Health Outcomes
Harmonic Leap does not represent that illness or failure to recover results from insufficient belief, inadequate effort, negative thinking, or unsuccessful participation in the Program.
3.7 Emergencies
Harmonic Leap does not provide emergency medical or psychological services.
Participants requiring urgent assistance should contact appropriate local healthcare or emergency services.
—
4. BREATHWORK, MEDITATION, AND PHYSICAL SAFETY
4.1 Nature of Activities
Harmonic Leap activities may include gentle breathing exercises, intensive breathwork, breath retention, guided meditation, somatic awareness, and physical practices.
Certain activities may produce physical sensations, emotional responses, dizziness, or other effects.
4.2 Separate Safety Documentation
Participants may be required to complete relevant health and safety documentation before specific activities.
Harmonic Leap provides additional breathwork safety information and participation acknowledgment before applicable sessions.
4.3 Precautions
Participants must follow reasonable safety instructions.
Anyone experiencing concerning symptoms should stop the activity and seek appropriate assistance.
Intensive breathing practices should not be undertaken while driving, in water, or in other circumstances where dizziness or impaired awareness could create additional danger.
4.4 Alternative Participation
Participants may decline particular exercises or request reasonable alternatives where available.
Participation in an intensive exercise is not mandatory solely because the Participant purchased a retreat or coaching program.
4.5 Facilitator Authority
Facilitators may modify, pause, or discontinue activities in response to reasonable safety concerns.
Such decisions must be proportionate, made in good faith, and consistent with applicable law.
—
5. GENERAL PAYMENT TERMS
5.1 Prices
The applicable service price will be displayed or confirmed before purchase.
Consumer-facing prices will include applicable taxes where legally required.
Any additional charges must be disclosed before purchase.
5.2 Payment Methods
Harmonic Leap may accept payments through its website using Mollie and supported payment methods, including card payments, PayPal, and bank-based payment options.
Where appropriate, alternative payment arrangements may be provided through Stripe payment links or other agreed methods.
5.3 Prepayment
Harmonic Leap generally operates on a prepaid service model.
Service-specific payment schedules are described in Parts B and C.
5.4 Installments
Installment arrangements are available only where individually approved and confirmed.
An installment arrangement changes the payment schedule but does not create a separate subscription or change the nature of the purchased service.
5.5 Payment Failure
Where a payment fails, Harmonic Leap may request payment and, where legally permissible, suspend undelivered services after appropriate notice.
Outstanding amounts following cancellation will be limited to amounts lawfully due.
—
6. STATUTORY CONSUMER RIGHTS AND WITHDRAWAL
6.1 Mandatory Rights
Participants retain any statutory withdrawal, cancellation, termination, or refund rights applicable to their purchase.
6.2 Online Service Purchases
Where a statutory withdrawal right applies to a distance service contract, eligible consumers may generally withdraw within 14 days after concluding the agreement, subject to legal conditions and exceptions.
6.3 Early Commencement
Where a Participant expressly requests that services begin within an applicable withdrawal period, proportionate charges for services already performed may apply when the legal requirements are satisfied.
Any required separate request or acknowledgment will be obtained through an appropriate process.
6.4 Fixed-Date Events and Travel Services
Different withdrawal and cancellation rules may apply to fixed-date leisure activities and package travel.
The relevant service-specific terms and mandatory legal provisions take precedence.
6.5 Withdrawal Requests
Withdrawal requests may be sent to:
maria@harmonicleap.com
Where required by law, Harmonic Leap will also provide an online withdrawal function.
6.6 Refunds
Refunds will be processed within the legally required timeframe and through an appropriate payment method.
—
7. PARTICIPANT RESPONSIBILITIES AND CONDUCT
7.1 Respectful Behavior
All Participants must behave respectfully toward facilitators, staff, accommodation providers, and other Participants.
Harassment, discrimination, threats, intimidation, violence, and abusive behavior are prohibited.
7.2 Personal Boundaries
Participants must respect personal boundaries, privacy, and voluntary participation.
No individual may pressure another Participant to disclose sensitive information or participate in an exercise.
7.3 Alcohol and Substances
Participants attending in-person events must consume alcohol responsibly where permitted.
Illegal substance use is prohibited.
Participation in activities while impaired may be restricted for safety reasons.
7.4 Immediate Removal
Harmonic Leap reserves the right to remove or suspend a Participant immediately where serious misconduct, threats, harassment, violence, significant safety risks, or comparable circumstances reasonably justify such action.
A prior warning is not required in serious cases.
Any resulting financial consequences will be assessed under applicable law. Immediate removal does not automatically extinguish legally required refund rights.
7.5 Cooperation With Safety Instructions
Participants must follow reasonable event and activity safety procedures.
Failure to follow essential safety requirements may result in exclusion from particular activities.
—
8. GROUP CONFIDENTIALITY AND PRIVACY
8.1 Confidentiality Expectations
Participants must respect the confidentiality of personal experiences and sensitive information shared by others.
Participants may not disclose identifiable personal information belonging to another Participant without appropriate permission or another lawful basis.
8.2 Limits of Confidentiality
Harmonic Leap cannot guarantee that every group member will comply with confidentiality expectations.
Participants should exercise discretion when sharing sensitive information in group settings.
8.3 Unauthorized Recordings
Participants may not independently record, photograph, screenshot, livestream, publish, or distribute private sessions or conversations without appropriate authorization.
8.4 Data Protection
Harmonic Leap processes personal data in accordance with applicable data protection law, including the GDPR.
Details of processing purposes, lawful bases, retention, recipients, and privacy rights are provided in the separate Privacy Policy.
8.5 Health Information
Health-related information may constitute specially protected personal data.
Harmonic Leap will process such information only where an appropriate lawful basis and additional legal condition apply.
—
9. OFFICIAL SESSION RECORDINGS
9.1 Recording Practices
Harmonic Leap records its online coaching and facilitated group sessions where recording is part of the announced service.
Participants will be informed that a session is recorded before or when recording begins.
9.2 Access
Recordings from the Six-Week Transformation Experience are made available only to authorized Participants in the relevant cohort, subject to the agreed access arrangements.
9.3 Confidentiality
Participants must not redistribute recordings or make them publicly accessible without authorization.
9.4 Personal Information
Recordings may contain voices, images, and personal information.
Harmonic Leap will maintain appropriate access restrictions and comply with its data protection obligations.
9.5 Marketing Use
Internal session recording does not automatically authorize publication of identifiable personal disclosures or footage for promotional purposes.
Public promotional use is addressed separately in Section 10.
—
10. PHOTOGRAPHY, VIDEOGRAPHY, AND PROMOTIONAL MATERIAL
10.1 Photography and Filming
Harmonic Leap may arrange photography or videography during retreats and other activities for documentation, communication, and potential promotional purposes.
Participants will be informed of relevant filming arrangements.
10.2 General Event Material
Harmonic Leap may use general event imagery where it has an appropriate lawful basis and complies with applicable privacy, image, and personality rights.
10.3 Identifiable Promotional Use
Publication of identifiable Participant images, video, voice recordings, testimonials, or personal experiences for promotional purposes requires a valid legal basis and any permissions required by applicable law.
Where consent is required or relied upon, it must be obtained in a legally valid manner.
10.4 Sensitive Information
Harmonic Leap will not treat acceptance of these Terms as unrestricted permission to publish sensitive health information, private group discussions, or personal disclosures.
10.5 Promotional Arrangements
Harmonic Leap may explain its intention to document retreats during booking and may make reasonable filming arrangements during events.
Participants may contact Harmonic Leap regarding privacy concerns or the handling of identifiable promotional content.
Nothing in this section removes statutory privacy or personality rights.
—
11. INTELLECTUAL PROPERTY
11.1 Ownership
Original Harmonic Leap materials, frameworks, worksheets, educational content, recordings, and other protected resources remain the intellectual property of Harmonic Leap or their respective rights holders.
11.2 Personal Use
Participants receive a limited, non-exclusive, non-transferable right to use provided materials for their own personal development within the agreed access arrangements.
11.3 Restrictions
Participants may not commercially reproduce, sell, distribute, or publish proprietary Program materials without prior written permission.
Participants may not share restricted recordings or access credentials with unauthorized persons.
11.4 Personal Learning
Participants may independently apply general knowledge, skills, and personal insights gained through participation.
—
12. CHANGES, DISRUPTION, AND FORCE MAJEURE
12.1 Reasonable Changes
Harmonic Leap may make reasonable operational changes where necessary, provided the agreed essential services are maintained.
12.2 Events Outside Reasonable Control
Events beyond Harmonic Leap’s reasonable control may affect the delivery of services.
Examples include natural disasters, serious emergencies, major infrastructure disruptions, or government restrictions.
12.3 Mitigation
Harmonic Leap will take reasonable steps to communicate disruptions and offer appropriate alternatives where possible.
12.4 Mandatory Remedies
Force majeure provisions do not eliminate any refund, assistance, termination, or compensation rights that cannot legally be excluded.
Specific package-travel obligations, if applicable, take precedence.
—
13. LIABILITY
13.1 Reasonable Care
Harmonic Leap will provide the agreed services with the care and skill required by applicable law.
13.2 No Guaranteed Results
Harmonic Leap is not liable merely because a Participant does not achieve a desired personal outcome, provided the agreed services have been properly delivered and no other legal basis for liability exists.
13.3 Independent Decisions
Participants remain responsible for independent decisions concerning their health, relationships, work, finances, and personal circumstances.
This does not exclude liability for Harmonic Leap’s own legally actionable conduct.
13.4 Medical and Physical Safety
Nothing in these Terms excludes responsibility for negligence, unsafe facilitation, misleading representations, or other legally actionable conduct.
13.5 Non-Excludable Liability
Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including applicable rules concerning personal injury or intentional misconduct.
13.6 Package Travel
Where mandatory package-travel legislation applies, Harmonic Leap’s legal responsibilities as an organizer are not limited by conflicting provisions in these Terms.
—
PART B — RETREAT TERMS
This Part applies to Harmonic Leap one-day retreats and week-long retreats, as relevant.
14. RETREAT BOOKINGS AND INCLUSIONS
14.1 Retreat Location
Week-long retreats are currently organized at La Collina dei Nebrodi in Sicily, Italy, unless another venue is expressly specified in the booking offer.
14.2 Included Services
Unless otherwise stated in the specific retreat offer, week-long retreats include:
– Accommodation for the retreat period.
– Meals provided as part of the retreat.
– Scheduled retreat workshops and facilitated activities.
– Guided meditation and other Program activities.
– Retreat exercises and relevant materials.
– Other services expressly included in the booking description.
14.3 Excluded Services
Participants are responsible for arranging and paying for their own transportation to and from the retreat location.
Flights, trains, car rental, independent transportation expenses, and airport transfers are not included unless expressly agreed otherwise.
14.4 Accommodation Arrangements
Accommodation is provided in shared rooms unless a private room has been expressly booked and paid for.
Shared rooms will ordinarily be allocated to Participants of the same gender.
Where a couple books together, their accommodation will not be shared with an additional Participant.
Specific room preferences remain subject to the booking terms and availability.
14.5 Activities
Retreat activities may include:
– Meditation and breathwork.
– Yoga and qigong.
– Hiking and movement.
– Boxing or other physical activities.
– Coaching and group workshops.
– Personal development and reflection exercises.
Individual activities may vary between retreats.
14.6 Physical Suitability
Participants may be asked to complete relevant medical and safety documentation before physical or intensive activities.
Harmonic Leap may recommend modifications or alternatives where reasonable safety considerations arise.
Medical screening by Harmonic Leap does not replace professional medical assessment.
—
15. WEEK-LONG RETREAT PAYMENTS AND DEPOSITS
15.1 Booking Price
The total retreat price will be displayed or confirmed before booking, including applicable taxes and mandatory charges.
15.2 Deposit
A deposit equal to 10% of the total retreat price is required as part of the booking arrangement.
Harmonic Leap’s intended commercial policy is that this deposit forms a non-refundable component of the booking fee following ordinary voluntary cancellation.
However, any retention of the deposit remains subject to mandatory cancellation, refund, and package-travel rules.
15.3 Standard Payment
Unless another arrangement is agreed, the full retreat fee is payable according to the payment deadline communicated during booking.
All outstanding balances must be paid no later than 30 days before the scheduled retreat start date.
15.4 Installment Arrangements
Harmonic Leap may offer an individually approved two-payment arrangement for Participants booking sufficiently in advance.
Installment plans are offered only on request and are not automatically guaranteed.
Any approved schedule must be confirmed in writing, with the full balance paid by the agreed deadline.
15.5 Bookings Close to the Retreat Date
Bookings made within 30 days of the retreat start date require payment in full at booking unless Harmonic Leap expressly agrees otherwise.
15.6 Payment Failure
Failure to complete an agreed payment may result in cancellation of the reservation where legally permitted and after any notice or opportunity to remedy required by law.
Any financial consequences must comply with the applicable cancellation provisions.
—
16. WEEK-LONG RETREAT CANCELLATION AND REFUNDS
16.1 Participant Cancellation
Participants who wish to cancel must notify Harmonic Leap in writing at:
maria@harmonicleap.com
16.2 Intended Commercial Cancellation Schedule
Subject to applicable law, the following cancellation schedule represents Harmonic Leap’s intended commercial policy.
60 or More Days Before the Retreat
A refund of the amounts paid, minus the 10% booking deposit.
30–59 Days Before the Retreat
A refund calculated as 50% of the total booking price, minus an additional amount equal to the 10% booking deposit.
For example, for a €3,500 booking:
– Total booking price: €3,500.
– 50% of the booking price: €1,750.
– Deposit deduction: €350.
– Intended refund: €1,400.
Fewer Than 30 Days Before the Retreat
No ordinary voluntary-cancellation refund is provided under the proposed commercial policy.
16.3 Mandatory Legal Rights
The schedule above applies only to the extent legally permissible.
Where package-travel legislation or another mandatory rule applies, any required calculation of appropriate and justifiable termination fees, statutory exceptions, or refunds takes precedence.
Harmonic Leap will not retain an amount that applicable law requires it to refund.
16.4 Booking Transfer
Participants may request to transfer their reservation to another suitable person.
Transfers are subject to reasonable operational and legal requirements.
Where package-travel law applies, statutory transfer rights take precedence, including applicable notice and justified transfer-cost rules.
16.5 Exceptional Circumstances
Serious medical circumstances, bereavement, or other exceptional hardship may be considered individually.
Harmonic Leap may offer alternatives, including a transfer or credit, subject to availability and applicable law.
16.6 Refund Processing
Any refund owed will be processed within the legally required timeframe.
Where package-travel rules apply, the relevant statutory payment and termination requirements will govern.
—
17. ONE-DAY RETREAT PAYMENTS AND CANCELLATION
17.1 Payment
One-day retreats must be paid in full at the time of booking unless otherwise expressly agreed.
17.2 Participant Cancellation
For ordinary voluntary cancellations, the booking fee is non-refundable under Harmonic Leap’s proposed commercial policy, to the extent permitted by applicable law.
This provision does not override statutory withdrawal rights where applicable or remedies for cancellation or non-performance by Harmonic Leap.
17.3 Transfer to Another Participant
Participants unable to attend may request a transfer of their booking to another suitable person.
Advance notification and reasonable administrative arrangements are required.
17.4 Future Event Credit
As an alternative to a transfer, Harmonic Leap may allow the Participant to use the value of the booking toward another Harmonic Leap one-day retreat.
The credit is valid for six months from the scheduled date of the original event.
Where the replacement event is more expensive, the Participant must pay the price difference.
Any unused credit expires after the specified period, except where mandatory law requires otherwise.
17.5 Cancellation by Harmonic Leap
If Harmonic Leap cancels the event and cannot provide the agreed service, Participants will receive the refund or other remedy required by law.
A transfer to another event may be offered as a voluntary alternative.
—
18. TRAVEL, INSURANCE, AND PARTICIPANT RESPONSIBILITY
18.1 Travel Arrangements
Unless expressly included in the retreat offer, Participants are responsible for arranging transportation to and from the retreat venue.
18.2 Travel Documents
Participants are responsible for obtaining and maintaining valid passports, visas, and other necessary travel documentation.
Harmonic Leap will provide information it is legally required to provide concerning the booked retreat.
18.3 Insurance
Harmonic Leap strongly recommends that Participants obtain appropriate travel insurance, medical insurance, and trip cancellation insurance covering their personal circumstances and planned activities.
Any mandatory insurance requirements applicable to a particular activity will be communicated in advance.
18.4 Personal Health
Participants should consider the physical requirements of the retreat and obtain professional medical advice where appropriate.
18.5 Early Departure
Where a Participant voluntarily leaves a retreat early, unused services do not automatically create a right to a refund.
Any refund or other financial consequence will be determined in accordance with the agreement and applicable law.
18.6 Travel Disruption
Participants should promptly contact Harmonic Leap if travel disruption affects their arrival.
Where transportation was independently booked by the Participant, responsibility for the separate transportation contract generally remains with the relevant transport provider.
This does not eliminate any duties Harmonic Leap may have under mandatory package-travel or other applicable legislation.
—
19. RETREAT CHANGES, ORGANIZER CANCELLATION, AND TRAVEL LAW
19.1 Reasonable Changes
Harmonic Leap may make reasonable adjustments to scheduling, activities, and non-essential arrangements where necessary.
19.2 Material Changes
If a significant part of the agreed retreat experience cannot be provided, Harmonic Leap will notify affected Participants and provide the remedies required by applicable law.
19.3 Venue Changes
Where circumstances necessitate a change of venue, Harmonic Leap will assess whether the proposed alternative is materially equivalent.
Participants retain all statutory rights arising from significant changes.
19.4 Cancellation by Harmonic Leap
If Harmonic Leap cancels the retreat, Participants will receive the legally required refund or other remedy.
A future retreat credit or transfer may be offered as an alternative but will not replace a mandatory cash refund without a legally valid agreement.
19.5 Package Travel
Where a retreat qualifies as package travel, the applicable package-travel legislation overrides any inconsistent provision in these Terms.
Additional legally required travel information, protections, and contractual documentation must be provided.
19.6 Mandatory Organizer Obligations
Nothing in these Terms excludes legally required responsibilities concerning the proper performance of a package, insolvency protection, assistance, transfers, cancellation, or other statutory traveler rights.
—
PART C — SIX-WEEK TRANSFORMATION EXPERIENCE
20. PROGRAM NATURE AND BETA FORMAT
20.1 Overview
The Harmonic Leap Six-Week Transformation Experience is a structured, group-based coaching and personal development experience.
It is designed to support Participants in becoming more aware of their existing patterns, exploring personal intentions, and practicing conscious changes in everyday life.
20.2 Beta Program
Participants understand that the Program is being offered in a beta format.
Harmonic Leap may reasonably adapt teaching methods, exercises, and supplementary activities based on group needs, feedback, and practical considerations.
20.3 Program Framework
The Program generally follows six themes:
1. Intention.
2. Safety.
3. Interruption.
4. Resistance.
5. Embodiment.
6. Integration.
The themes describe the intended learning journey rather than guaranteed individual achievements.
20.4 Group Size and Language
The beta cohort is limited to a maximum of 12 Participants.
The Program is delivered in English.
20.5 Enrollment Period
Participants must enroll before the Program begins.
Enrollment after the official start date is not available unless Harmonic Leap changes this policy for a future offering.
—
21. PROGRAM DELIVERY AND INCLUDED SERVICES
21.1 Weekly Coaching Sessions
Harmonic Leap guarantees one scheduled group coaching session per week during the six-week Program.
The precise duration of individual calls may vary depending on the content and needs of the group.
21.2 Weekly Practices
The Program includes weekly exercises, educational tools, and personal development practices intended to support participants in applying the coaching content.
The specific exercises may vary as the beta develops.
21.3 Session Recordings
Coaching sessions are recorded and made available to authorized Participants in the relevant cohort.
The precise post-program access period will be communicated separately if an ongoing access entitlement is offered.
These Terms do not promise indefinite access.
21.4 Additional Activities
Additional activities may include:
– Breathwork sessions.
– Accountability calls.
– Group discussions.
– Meditation sessions.
– Extra exercises or resources.
These activities may be provided at Harmonic Leap’s discretion.
Unless expressly guaranteed in the enrollment offer, no particular number or duration of additional live sessions is promised.
21.5 Individual Coaching
The Program is primarily delivered in a group setting.
Enrollment does not guarantee private coaching or unlimited individual access to facilitators.
21.6 Missed Calls
Participants are responsible for attending scheduled sessions.
A missed session does not automatically entitle a Participant to a private replacement call or refund.
—
22. COACHING PROGRAM PRICE AND INSTALLMENTS
22.1 Beta Price
The current beta Program price is €299 excluding applicable taxes.
The final amount payable, including any applicable VAT, must be communicated before enrollment.
22.2 Payment Requirement
The Program must be paid in full before commencement, subject to the specific installment arrangements below.
22.3 Individually Approved Installments
Harmonic Leap may approve a personalized installment plan based on the time remaining before the Program begins.
The number and timing of installments may vary.
22.4 Final Payment Deadline
Regardless of the number of installments, the complete Program fee must be paid during or before the calendar month preceding the Program’s start month, by the individually agreed due date.
For example, for a cohort starting in January, the final payment must be completed in December.
22.5 One Program Purchase
Installments represent payment toward one complete Program.
They do not establish a subscription or separate monthly service.
22.6 Cancellation and Outstanding Payments
If a Participant validly cancels or terminates the agreement, outstanding payment obligations will be recalculated according to the cancellation provisions and applicable law.
—
23. CANCELLATION BEFORE THE COACHING PROGRAM
23.1 Written Cancellation
Participants must notify Harmonic Leap of cancellation in writing:
maria@harmonicleap.com
23.2 Statutory Withdrawal
Where an applicable statutory withdrawal right exists, that right takes precedence over the commercial cancellation schedule.
23.3 Cancellation at Least 30 Days Before the Program
Participants cancelling at least 30 days before the scheduled start date will receive a full refund.
23.4 Cancellation 15–29 Days Before the Program
Harmonic Leap may charge a reasonable cancellation amount not exceeding 25% of the total Program fee.
The actual amount must be legally justified and proportionate.
The maximum percentage is not an automatic charge.
23.5 Cancellation 1–14 Days Before the Program
Harmonic Leap may charge a reasonable cancellation amount not exceeding 50% of the total Program fee.
The actual amount must be legally justified and proportionate to the relevant circumstances.
The maximum percentage is not an automatic charge.
23.6 Reasonable Cancellation Charges
Cancellation charges must reflect amounts recoverable under applicable law, taking account of relevant work, reasonable remuneration, services provided, and costs avoided.
Harmonic Leap may be required to substantiate the charges applied.
23.7 Transfer to Another Cohort
Participants may request a transfer to a future cohort.
Harmonic Leap may approve one discretionary transfer, subject to availability.
An approved credit toward a future cohort is valid for three months from the originally scheduled Program start date, unless otherwise confirmed in writing.
A discretionary transfer does not replace mandatory statutory refund rights.
—
24. WITHDRAWAL DURING THE COACHING PROGRAM AND MEDICAL HARDSHIP
24.1 Early Withdrawal
Participants may discontinue participation during the Program.
A decision to withdraw does not automatically establish an entitlement to a full refund.
24.2 Financial Settlement
Any refund or remaining payment obligation will be calculated according to applicable law, taking account of the services performed, reasonable remuneration, relevant costs, and any savings resulting from termination.
24.3 Medical Hardship
Participants who become seriously ill, injured, or otherwise unable to participate may contact Harmonic Leap privately.
24.4 Preferred Accommodation
Where reasonably possible, Harmonic Leap may first consider a transfer to a future cohort.
If a transfer is unsuitable or unavailable, the circumstances will be assessed individually, including applicable refund or termination rights.
24.5 Medical Privacy
Participants are not required to provide unnecessary medical details when requesting an accommodation.
Any necessary health information will be handled in accordance with applicable privacy law.
24.6 Non-Achievement of Intentions
Failure to achieve a desired health, financial, relationship, personal, or emotional outcome does not, by itself, create an automatic refund entitlement.
This provision does not limit remedies for failure to deliver agreed services.
—
25. PERSONAL RESPONSIBILITY AND PROGRAM BOUNDARIES
25.1 Personal Development
The Program provides opportunities for reflection, awareness, coaching, and practical exercises.
25.2 Independent Decisions
Participants remain responsible for their own decisions and actions.
Harmonic Leap does not make personal, medical, financial, legal, or relationship decisions on behalf of Participants.
25.3 No Clinical Treatment
The Program is not a substitute for professional healthcare or psychological treatment.
25.4 Personal Circumstances
Individual experiences and results vary.
Harmonic Leap cannot control the actions of third parties or external circumstances affecting a Participant’s life.
25.5 Participation
Participants are encouraged to engage with appropriate exercises while respecting their own needs, limitations, and well-being.
—
PART D — FINAL LEGAL PROVISIONS
26. COMPLAINTS AND COMMUNICATION
26.1 Contact
All official requests, complaints, and cancellation communications may be directed to:
Harmonic Leap
Maria Cristina Beima
Landmeter 29
1566 MP Assendelft
The Netherlands
Email: maria@harmonicleap.com
26.2 Complaint Handling
Harmonic Leap will acknowledge complaints within 14 days of receipt and seek to provide a substantive response within a reasonable period.
26.3 Good-Faith Resolution
The parties are encouraged to resolve disagreements through constructive communication.
This does not restrict statutory remedies or access to competent courts or authorities.
—
27. GOVERNING LAW AND JURISDICTION
27.1 Dutch Law
These Terms are governed by the laws of the Netherlands.
27.2 International Consumers
The choice of Dutch law does not deprive consumers of mandatory protections applicable under the laws of their country of habitual residence where those protections cannot legally be excluded.
27.3 Courts
Disputes may be brought before a court having jurisdiction under applicable law.
These Terms do not require consumers to bring proceedings exclusively in the Netherlands where mandatory jurisdictional provisions grant them rights elsewhere.
—
28. AMENDMENTS, SEVERABILITY, AND AGREEMENT
28.1 Changes to Terms
Harmonic Leap may update these Terms for future bookings or enrollments.
Material changes to existing agreements will not apply retroactively without a valid legal or contractual basis.
28.2 Severability
If a provision is found invalid or unenforceable, the remaining provisions continue to apply to the extent legally permissible.
28.3 Entire Agreement
These Terms, together with the relevant service description, booking details, and individually confirmed written arrangements, constitute the applicable agreement.
28.4 Acceptance
By completing a purchase, the Participant acknowledges the Terms made available before payment and agrees to the applicable contractual conditions through a legally valid acceptance process.
Any separate consent or acknowledgment required by applicable law must be obtained independently.
—
END OF TERMS & CONDITIONS
Harmonic Leap — Version 2.0
Maria Cristina Beima, trading as Harmonic Leap
KVK 81517858
maria@harmonicleap.com